Free Coupon Gift - In-store Procedure

Create a gift coupon

  1. Complete a normal sale in store using your POS terminal / machine. Take note of the total value of the transaction and the receipt number.
  2. Open a Chrome web browser tab and go to your store admin page (the store admin page should be saved as a bookmark in your browser).
  3. From the dashboard page, click on the Coupon link and click Generate Gift Certificates.
  4. Please fill in the Receipt Number, total Cart Value (transaction value), Customer Email Address, and Staff ID.
  5. Once all the fields have been filled in, click Generate. A green message will appear if the coupon has been created, and a red message if the coupon criteria was not met. The coupon criteria varies for each brand. Please consult your manager if you are unsure of the criteria. The customer will receive the coupon at the email provided.

Checking the Gift Coupon Balance

  1. Open a Chrome web browser tab and go to your store admin page (the store admin page should be saved as a bookmark in your browser).
  2. From the dashboard page, click on the Coupon link and click Validation.
  3. Please fill in the coupon code provided to you by the customer.
  4. Click Validate. A green message will appear if the coupon is valid, and a red message if the coupon is not valid. A rule is not valid when it has already been used, or the date period in which to use the coupon has expired or hasn’t started yet.

Use / Redeem a gift coupon

NOTE: Customer must provide proof of coupon email either via mobile phone or a printout showing the coupon code. Please validate the coupon first, and redeem it before completing your sale.

  1. Open a Chrome web browser tab and go to your store admin page (the store admin page should be saved as a bookmark in your browser).
  2. From the dashboard page, click on the Coupon link and click Redemption.
  3. Please fill in the coupon code provided to you by the customer.
  4. Click Redeem. A green message will appear if the coupon has been made inactive, and a red message if the coupon is not valid.
  5. Once the coupon is inactive. Add the discount to the transaction in ACCPAC POS and complete the transaction.